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Senior Site Reliability Manager

Digital Realty

This is a Full-time position in Dallas, TX posted September 13, 2021.

Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.

Now is the time to join Digital Realty and be part of the world’s trusted foundation powering digital ambitions to our customers, prospects and partners. Digital Realty’s heritage is understanding a customer’s local to global data center needs to address mixed workloads and densities. Enterprises are adapting IT strategies on-the-fly to meet rapidly evolving demands. As data creation and consumption are increasing, so are the tools, clouds, networks and resources needed to support it. This data gravity effect can lead to global workflow management that isn’t consistent across deployments, only compounding the complexities. As one of the world’s largest data center companies, Digital Realty is seeking motivative and imaginative Human Resources professions to support our growing Enterprise business.

Position: Senior Site Reliability Manager

Opportunity Snapshot

We are a highly skilled and motivated team in a large global, publicly traded, critical infrastructure provider.  We are looking for an individual with a senior manager experience to lead the Site Reliability Engineering team.  Job Location: Dallas/Austin preferred but open to all locations in the United States.

The Requirements

  • Technical Experience:
    • working knowledge of a programming language, python preferred.
    • solid understanding of Linux OS principals and APIs
    • basic networking (OSI layers, fundamentals of internet communication such as DNS, ICMP, BGP, routing and switching)
    • container technologies, virtual machines, basic firewall and other security technologies
    • architecting distributed networking systems at cloud scale
    • building integrated solutions with cloud service providers
    • experience building automated platform solutions with Ansible, Terraform, and/or other automation frameworks
    • experience working in a Service Provider or Cloud environment a big plus 
  • Management Experience in managing people, including building engineering teams and attracting top talent. Bonus points if you have done so in a fast paced startup environment.
  • Remote Work: Digital Realty is a remote first company and you should have some experience leading and motivating a distributed team.
  • Progress not perfection: You do not “boil the ocean” but prefer to deliver solutions incrementally, perhaps with a little bit of experimentation along the way. Experience with agile methodologies is an asset in for this position.
  • Learning: You bring action orientation and seek to continuously improve the teams you work with. You excel in a culture centered on open communication, strong feedback, quick experimentation, blamelessness, and embracing failure to learn from it.
  • Communication: You believe in open and honest communication and work to cultivate this within the team and organization. You approach everything with an open mind and listen to different perspectives before determining a path forward. Experience with reporting out the team activities to management as well as any blocking issues and when to seek assistance.

About The Team

The Site Reliability Engineering (SRE) team is an enablement team built to support development teams at Digital Realty in making their services scalable, reliable and performant.

This is done by two methods, the first relies on SRE driving technical changes and direction while the second is accomplished by establishing cultural norms which help to enable engineering teams.

What you’ll be doing

This role is a people management position focused on the growth of engineers. Your responsibilities will be people and process, in that order.

People: Attract, onboard, and retain diverse top talent. Develop people and the team through coaching, mentoring, and management support. Conduct regular 1:1s, goal setting, and feedback conversations with engineers and support them in their career path. Continuously work to improve inclusion and belonging.

Process and Collaboration: You will work across all of engineering to implement thoughtful operations processes in cooperation with software engineering. To do so will require a high degree or collaboration and openness. You will work in the open and take those around you along for the ride

Technical acumen: The ideal candidate should be knowledgeable of modern agile software and operations practices.  Be willing to act as arbiter in technical discussions.   

Digital Realty: Where the cloud lives and business thrives

We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.

 

Our Mission

To provide our customers with the trusted foundation for the digital world.

Our Vision

To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.

 

Our Values

Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.

 

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia.  Digital Realty’s clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.