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Manager, Learning and Talent Development

AMN Healthcare

This is a Full-time position in Dallas, TX posted November 22, 2021.

Job Description

The Learning & Talent Development Manager implements talent management programs and resources across all levels and departments of the organization by identifying gaps in human performance and team effectiveness, designing training and tools, and delivering blended learning solutions in order to increase team member and leader goal achievement, engagement, retention and customer satisfaction.

Job Tasks:

  • Provide internal performance consulting services to assist leadership in evaluating the need for training or other departmental interventions for team members experiencing deficiencies in job performance or teams in transition.
  • Interpret, diagnose, and present/communicate data (external benchmarking, best practices, and internal surveys) in order to develop and propose business cases that influence leadership support and affect organizational effectiveness.
  • Apply the most current learning and talent development field research and findings in order to enhance the efficiency of design process and the effectiveness of talent outcomes.
  • Design and implement appropriate interventions utilizing a variety of Human Performance Improvement (HPI) models within the organization in order to improve performance and productivity in alignment with business objectives and talent needs.
  • Be a key facilitator for leadership and competency training initiatives, to include workshop facilitation training as well as “train the trainer” sessions for companywide implementation of programs, applying the adult learning theory.
  • Create impactful presentations using a variety of media, including Power Point, Video, webinars or printed materials in order to accommodate a dispersed workforce and a variety of learning preferences.
  • Develop an effective measurement and monitoring system to ensure initiative goals are being met in terms of participation, usage, application and continuous improvement.
  • Create and design integrated talent management solutions from start to finish including project planning, gaining executive buy-in, budgeting, program design, organizational change communications and execution of project
  • Develop and administer online surveys in order to assess development gaps and needs, gather team member feedback/opinions, and evaluate program effectiveness.
  • Facilitate focus groups and interviews to assess individual, team and organization needs.
  • Provide guidance to team members in career-enhancement training and educational needs.
  • Translate complex strategy & business needs into global projects involving stakeholders from all departments and divisions.
  • Develop learning materials including guides, job aids, and tools using expert level knowledge in the adult learning theory and all Microsoft Office tools, online training authoring tools and MS SharePoint.
  • Align enterprise wide programs and initiatives with AMN’s Employment Value Proposition to affect improvements in team member performance, engagement and retention.
  • Maintain up to date knowledge and expertise in tools, theories related to corporate culture, talent management, and general HR practices that may influence L & TD programs.
  • Implement new processes across multiple departments (shared services, business and corporate) by taking lead role in analysis, testing and evaluation.

Minimum Education/Certifications:

  • Bachelors Degree; Masters Degree in HR, I/O Psychology, Business or related

Preferred Education/Certifications:

  • Professional Certificate in HR, OD, or related field

Minimum Experience:

  • 5 years in professional training environment including instructional design and facilitation
  • 5 years in planning and executing projects in mid-size organizations with multi-divisional structure

Continuous Improvement
Customer Focus

AMN Healthcare is an EEO/AA/Disability/Protected Veteran Employer

We encourage minority and female applicants to apply

We value professionalism in everything we do
– this includes the professional presence we project as we interact with internal and external customers.