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Director of Activities

Vail Resorts

This is a Contract position in Breckenridge, TX posted March 26, 2020.

Reach Your Peak at Vail Resorts.

You’re someone who pushes boundaries and challenges the status quo.

You’re brave, ambitious and passionate in everything you do.

And we want you on our team.

Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service.

Join one of the world’s most innovative companies and re-imagine a mountain resort experience with us.

Welcome to Vail Resorts.

Reach Your Peak.

Job Classification: Year Round Job Type: Full Time Location: Breckenridge Resort, CO USA Job Summary The Director’s responsibilities include the overall quality of the guest and employee experience related to all summer and winter activities.

The Director will provide specific oversight, guidance and direction related to leadership management and development of their teams; budget responsibilities including revenue and expense oversight and forecasting; capital project coordination, risk management, guest service, equipment/structure-rules and regulations, compliance and training.

As a member of Resort’s Senior Management Team the position will assist in the development, communication and implementation of Resort goals & initiatives.

The Director will also play a major role as a member of the Activities BPG.

Job Responsibilities Develop and manage resort Activities annual operating plan, capital and project budgets according to corporate guidelines.

Create strategic initiatives and action plans to consistently improve financial performance and the guest experience.

Create & implement operating plans to manage business to pre-determined margins.

Develop roadmap that delivers expected ROI’s for Epic Discovery.

Oversight of departmental staffing; seasonal and year-round activity operations staff to include hiring, training, achieving staffing goals and managing overall performance to meet safety, guest service, and fiscal goals.

Provide daily operational leadership to multiple departments that ensures inter-departmental teamwork and cross-functional support.

Establish relationships with other departments to achieve mutual/company financial and guest service objectives.

Create a fun, positive, and supportive environment in which to work.

Effectively communicate management decisions to achieve understanding and acceptance across all disciplines.

Maintain ongoing global collaboration with Resort Operations, Finance, Marketing, HR, Product Sales & Services, Health and Safety and Legal.

Function as primary liaison for all aspects of the Activities business between Mountain Operations and corporate Mountain Division leadership.

Responsible for integrating Summer Operations, year-round Activities, and Epic Discovery to the overall resort goals and objectives.

Responsible for organizational planning, including the local implementation of policies and procedures.

Clearly define departmental staffing goals and vision, while insuring alignment with corporate guidance.

Oversee departmental Training and Regulatory Compliance programs.

Closely manage outside vendor relationships.

Monitor & maintain world class facilities
– base of mountain, on-mountain facilities, activities/attractions, signage & program imaging, technological infrastructure and Epic Discovery experiences.

Responsible for emergency response plan and maintaining overall safety standards for the department and daily operations.

As needed, serve as on-mountain senior leader responsible for all aspects of mountain operations.

Collaborate with resort Health and Safety Management to design and monitor the worker’s comp system to achieve corporate and dept.

incident reduction goals.

Function as Incident Commander as needed for mountain operations.

Role model the company’s values: Be Safe, Do Good, Do Right, Serve Others, Drive Value, Have Fun; Link Company’s vision for service; Own It, Personalize It, Elevate It, to all aspects of the business and guest experience delivery.

Job Requirements Required: 4 year college degree 5 years operational leadership experience; mountain, theme park or hospitality 3 years leading multi-departmental operating unit or segment.

Staff management and development, guest service recovery, time and labor, scheduling, working at height.

Leading emergency response, small equipment operation, experience in a leadership role relating to the outdoor recreation, amusement, or hospitality operations industries.

Preferred: Post-Secondary Education Fluent in English and/or Spanish If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort.

As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town.

If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

www.vailresortscareers.com Vail Resorts is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.