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Key Account Manager

Mainfreight Americas

This is a Contract position in Mcallen, TX posted March 26, 2020.


An exciting opportunity just opened up in our dynamic and fast growing McAllen transport Branch.

– KEY ACCOUNT MANAGER To be successful you’ll need to demonstrate a proven customer service track record, an ability to plan and organize your time effectively, and a history of developing strong relationships internally as well as externally.

Operations experience is a must and sales experience is a plus.

The qualities you must possess include: A passion for our business and entrepreneurial spirit.

Be a motivated and energized team player who is not scared to go the extra mile Excellent communication and inter-personal skills and ability to troubleshoot issues.

You are not afraid to set the bar high and challenge the status quo consistently Professional conduct and presentation and maintain a clean work environment.

A clear understanding of the transport product as well as our USA Supply Chain Network.

Ability to develop and maximize value for our high value customers, your team, and your branch Ability to travel to and from customer locations Some of the responsibilities include:  Be an integral part of the on-boarding process, manage the account very closely during the “honey moon” phase and ensure a seamless transition to the operations team from the very start Translate customer objectives into team based internal SOP’s and relating KPI targets as set forth by the client Set up technology for clients as appropriate (auto reports, triggers, MC, EDI) Issue quotes for key accounts and follow up Assist the sales team in closing key business for the branch Support regular scheduled business reviews with the key accounts and continuous improvement.

Grow our existing key account business by looking for opportunities to gain additional lanes, maximizing current lanes and/or upselling additional services.

This is a fantastic opportunity to take your career to the next level.

If you want to be part of a great team and are up for this challenge, then we want to hear from you.