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Training Associate-Night Shift

Neiman Marcus

This is a Full-time position in Dallas, TX posted March 2, 2021.

Job Summary:The Trainer in artnership with the Department Lead and Supervisor will participate in the overalladministration and follow up of training within the fulfillment center.Essential Duties and Responsibilities:* Trainers will provide the following support for new hires within the facility:* On the job training: Trainers will spend two weeks with each new hire conducting on the job training* Facility and department tour: Trainers will take all new hires on a tour of facility to point out key areas and then dept specific work areas* High level safety overview – Trainers will cover any dept specific safety policies and procedures.* NMGPS training: Trainers will ensure that new hires have completed all required courses within the first 2 weeks* 30 day check in: Trainers will be with the new hires after 30 days on the job to check-in and cover any outstanding questions.* Trainers will provide all associates with updates on policies and procedures* Trainers will provide Training Coordinators with feedback on areas that need to be focused on inthe new hire training classes to ensure we are providing new-hires the most relevantinformation possible* Trainers will complete formal observations with associates that have been identified due toquality or performance and provide their findings to area management* Trainers will conduct random knowledge checks in each department and track results.* Trainers must communicate with business units to create awareness of training opportunities.* Trainers must support supervisor, manager, and/or director on special projects or reports asneeded.* Trainers must be shift flexible and able to move to other shifts as needed to support trainingneeds.* Trainers must be able to cross train and learn all departmentsKey Performance Elements:The Associate must demonstrate the willingness and ability to:* Provide training and constructive feedback effectively and professionally.* Accurately provide and follow directions, both written and verbal.* Remain professional, fair and consistent in interacting with the NM team.* Actively support team concepts and effectively communicate with team members at all levels.* Focus and remain on task in a fast-paced environment; multitask with ease.* Maintain high level of safety awareness and provide safety feedback.* Remain flexible to work overtime, as scheduled.* Meet NM physical requirements of standing, bending and lifting, etc.* Give attention to detail.Requirements:* Intermediate knowledge of Warehouse Management System and MS Office preferred.* Previous training or mentoring experience is a plus.* Ability to analyze data for trends and make recommendations for improvement.* Excellent, timely and professional interpersonal communication skill.* Ability to communicate clearly both written and verbal.Essential Physical Requirements:* Continuous/frequent walking or standing for long periods of time.* Continuous/frequent pushing or pulling heavy carts – up to 50lbs.