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Solutions Engineer

Luminator Technology Group

This is a Full-time position in PLANO, TX posted March 18, 2021.

Solutions Engineern n Luminator n n Plano TXn n Luminator Technology Group (Luminator) delivers globally-recognized technology solutions that increase intelligence, safety, and efficiency for public transit operations.n nDelivering a global portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and commitment to customer success, serving customers in more than 85 countries, and employing nearly 1,000 people.n n Summary: n n The Solutions Engineer will work in a customer-facing role doing a variety of systems implementations and product support.

This role will also be the technical resource for the sales team and is responsible for actively driving and managing the technology evolution stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products.n n Essential Duties and Responsibilities:n n Development and delivery of product demonstrations clearly articulating the specifics of the technology position the product to best align with customer needs Representing the product to customers and at field events such as conferences, and seminars Provide responses to functional and technical elements of RFIs/RFPs Convey Voice of the Customer into product requirements for development Identify and lead the resolution of technical issues of assigned accounts to assure complete customer satisfaction throughout all stages of the sales cycle Collaborate with sales team to understand customer requirements and provide sales support Confer with customers and product management to assess equipment needs and to determine system requirements Work with Product Management to plan and modify products to meet customer needs Provide recommended deployment methodologies or architectures Create System designs to meet customers technical requirements Assist with live and web demonstrations Prepare and deliver technical presentations that explain products or services Support field team on mini-fleet/demo installations Support Field and Customer Support in solving problems with installed equipment Facilitate knowledge transfer to Field Support and other departments for implementation including the client”s needs and expectations Work with Field Support and Sales to ensure ongoing satisfaction and eventual realization of the benefits that were articulated during the sales cycle Other duties as assigned n Knowledge, Skills & Abilities:n To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodation.

The requirements listed below are representative of the knowledge, skill, and/or ability required.n n Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.

The individual must be organized and analytical with the ability to eliminate sales obstacles through creative and adaptive approaches.

Able to travel in North America up to 50% of the time.

Must be able to work outside standard business hours.

n Education/Experience:n n Bachelor”s degree in Mechanical Engineering, Computer Science or related field is preferred.

3+ years in a sale or solutions engineer role.n Physical Demands and Work Environment:n The physical demands and work environment described below represent the activities and surroundings of the positions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.n n Physically required to regularly walk, sit, bend, twist, stand and reach in a normal office environment.

Constantly required to stand, walk, bend, twist, overhead lift and reach in a varied field environment.

The employee may occasionally lift up to 20 pounds.

Ability to perform constant work on computer Specific vision abilities required by this job are close, distance, color and peripheral vision, depth perception and the ability to adjust focus Luminator Technology Group intends to provide a safe and drug-free work environment for our customers and our employees, as a condition of employment Luminator Technology Group will require a negative drug screen as part pre-employment process due to working on or with federal contracts.n n Powered by JazzHRn nBtZjO7KWNQ nnby Jobblenn