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PBX Agent

CornerStone Staffing

This is a Full-time position in Dallas, TX posted October 13, 2021.

Do you have experience as a Emergency Dispatcher, Communications Specialist or a PBX Operator?? CornerStone Staffing is hiring for a Medical PBX Operator position located in Dallas. 

Job Title: Medical PBX Operator (Contract – 13 weeks)

Location: Dallas, TX 75231

Pay: $18.50/hr

Schedule: Friday, Saturday, Sunday and Monday: 9am – 7:30pm

Training: 1st week of training is Monday – Friday, 9am – 5:30pm

Job Description:

  • Responsible for multi-channel communications

  • Answers incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers

  • Answers questions regarding basic operation of telephone system

  • Transfers calls to appropriate departments for problem resolution as needed

  • Overhead pages to locate physicians and relay approved information to employees and visitors

  • Documents all page requests either automatically through paging system and/or manually using written records

  • Managing the pager inventory

  • Learns, monitors, acknowledges, and responds to all alarms and codes calmly and in a systematic, defined manner, following all procedures accurately and according to hospital policy

  • Implements medical emergency codes via pagers, overhead paging, cell phones, etc.

  • Accurately documents all codes

Requirements:

  • REQUIRED 2 years of experience as a Emergency Dispatcher or PBX Operator

  • REQUIRED need to have emergency notification background, 911 or PBX dealing with emergency alerts

  • Able to communicate clearly and effectively both verbally and in writing while performing a variety of tasks

  • Ability to multi-task

  • Strong customer service skills

  • Ability to work under pressure and during emergency situations while reacting quickly to unexpected situations and/or emergencies

  • High School diploma or equivalent

 Application Process Includes:

  • Drug testing

  • Background check

  • TB Skin test, Flu shot, TDAP and COVID Vaccination

Apply via this posting and add yourself to web posting 124897 on our website. 

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

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