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Night Auditor/Front Desk Agent

Hampton Inn & Suites Nacogdoches

This is a Contract position in Nacogdoches, TX posted November 15, 2021.

Night Auditor responsibilities include:

  • Checking in guests and handling their overnight requests
  • Handling end-of-day bookkeeping, auditing and account reconciliation
  • Complete all EOD tasks and ensure other departments have done the same

Job brief
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift.

Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, and processes invoices.

Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits

Requirements

  • Experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Experience with accounting and facilities management software
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight
  • Detail oriented and self-reliant

Job Types: Full-time, Part-time

Pay: $8.00 – $11.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

COVID-19 considerations:
We ask those who have not been vaccinated for COVID-19 to wear a mask.

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location