HR Operations Expert-Global Mobility

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Responsibilities:

Global Mobility Operations supports and services all employees and line managers on Global mobility process.

Individual Contributor / Team administrator / Daily Task administration / Escalation point / KPI delivery/ Vendor Management / Knowledge Management

• Individual contributor role
• Transaction Excellence
• Case Management
• Performing end to end global mobility operations including writing emails, responding to phone calls, giving inputs to internal teams for data management
• Handling immigration and relocation support across the globe/region/countries
• Supporting LM and assignee through assignment life cycle of planning, pre= assignment, during assignment and end of assignment with extensions/repatriation or localisation and the applicable processes nuances
• Ability to engage with multiple internal and external stakeholder
• Query management on immigration support, payroll, taxation etc
• Managing vendors involved in the Global mobility process
• Preparing reports and related analysis of data,
• Managing Functional emails/queries on case management tool
• HR tools support to managers and employees
• HR policy support and interpretation
• Suggestions for improvements to HR processes

Requirements:

Must have handled Global Mobility /HR operations and should be able to resolve most of the queries

• Bachelor degree possibly with MBA
• Good knowledge of HR policies, processes and tools
• Strong team player /Virtual working environment/culturally sensitive
• Strong communication, presentation and moderation skills. Should be self-confident and able to operate and deliver in ambiguous environments
• Service mentality and excellent customer orientation skills

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges. We act inclusively and respect the uniqueness of people. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.