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Business Systems Analyst with MSD 365 CRM and Agile

iSphere

This is a Full-time position in Houston, TX posted April 29, 2021.

iSphere is seeking to bring on a Business Systems Analyst II for a 12 month plus contract in the Spring, TX Area.
Job Responsibilities:
• Collaborates with decision makers, systems owners, and end users to define business, financial, operations and system goals and requirements.
• Gathers and analyzes data in support of business cases, proposed projects, and system requirements; develops solutions strategies and prepares reports of findings and recommended actions.
• Leads process improvement efforts by documenting current processes and analyzing the effectiveness and efficiency of existing systems and processes.
• Manages projects through implementation coordinating approvals, programming and testing.
• Reviews change control and system enhancement requests; communicates systems changes and provides training documentation to end users.
• Provides system administration support for assigned applications such as monitoring systems performance (MS Dynamics 365, Power Platform), executing quality control practices and procedures, assisting end users in processes and troubleshooting system issues.
Job Requirements:
• Excellent technical skills with Microsoft Dynamics 365 (CRM) and/or Power Platform, to include Model Driven Apps, Canvas Apps, Power Automate and Power BI, SQL and programming languages; data retrieval methodologies; and financial services software applications.
• Strong functional knowledge of Microsoft Dynamics 365 (CRM) and Power Platform.
• Working knowledge of Agile development, tools, concepts, and mindset.
• Extensive practical knowledge in importing data for use in report software and report design (to include Power BI), spreadsheets, graphs, and flow charts.
• Proven ability to prioritize and manage workload in a high-pressure environment and to instill a sense of urgency in others as necessary to meet deadlines.
• Excellent customer service skills with the ability to effectively identify and develop solutions for business needs .• Strong interpersonal skills with the ability to work independently while supporting a team environment.
• Excellent process and project management skills.
Experience Requirements :
• 5-7 years’ experience with the analysis and implementation of software and hardware solutions systems or products, required.
• 3+ years of experience with Microsoft Dynamics 365 (CRM) and/or Power Platform, including implementations, upgrades, change management and business process improvement, required.
• 2+ years of Agile methodologies (Scrum/Kanban) experience, preferred.
• 2+ years of Dynamics 365 sales, service, or customer engagement experience preferred.
• 3-5 years’ experience in the banking or financial services industry, preferred.
Formal Education & Certification:
• Bachelor’s Degree in Business Administration, Computer Science, Accounting, Management Information Systems or related field, preferred.
• Microsoft Certified: Power Platform Functional Consultant (preferred).
• Microsoft Certified: D365 Sales Functional Consultant (preferred).
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultan t (preferred).
iSphere provides our potential consultants with direct access to top area clients and decision makers frequently resulting in a quicker interview and hiring process. For our selected candidates, our recruiters provide resume and career coaching, interview preparation, knowledge of local compensation trends, and try to get to know you as a person all while providing as clear and consistent communication with you as possible.
Many of our consulting roles offer the possibility to transition to staff assignments with our client companies for those candidates that are interested and can serve as an excellent chance to try an environment out before making a long-term career commitment to an organization.
iSphere offers several choices of major medical plans as well as the opportunity to participate in 401K and profit sharing plans.
Client access, flexibility, and support for your long-term goals; get more at iSphere
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About iSphere
Building on a foundation of individual care and commitment for over 20 years, iSphere continues to grow by setting the standard for better service to both our IT consultants and the clients we serve.
As Corporate and Government solution strategists and architects, iSphere provides innovative products, professional services, and staff to help private and public sector clients achieve their goals and transform their technology driven business models. Clients partner with us to deliver successful business-IT strategy, top technology systems and bright IT talent.
Partners to the energy and financial trading, healthcare, education, and government sectors, iSphere’s team of skilled consultants are experts at solving business and technology challenges with advanced IT solutions.
With an unflagging work ethic, a cohesive team, and a passion for innovative service and solutions, our clients know they can depend on iSphere.

Job Requirements:

Job Responsibilities:
• Collaborates with decision makers, systems owners, and end users to define business, financial, operations and system goals and requirements.
• Gathers and analyzes data in support of business cases, proposed projects, and system requirements; develops solutions strategies and prepares reports of findings and recommended actions.
• Leads process improvement efforts by documenting current processes and analyzing the effectiveness and efficiency of existing systems and processes.
• Manages projects through implementation coordinating approvals, programming and testing.
• Reviews change control and system enhancement requests; communicates systems changes and provides training documentation to end users.
• Provides system administration support for assigned applications such as monitoring systems performance (MS Dynamics 365, Power Platform), executing quality control practices and procedures, assisting end users in processes and troubleshooting system issues.