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IT Technician


This is a Full-time position in Richardson, TX posted May 28, 2023.

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

Within the Data & Analytics division, we have a history of providing innovative solutions/products that consistently beat the expectations and needs of our business customers. As we look to continue to grow and enhance our data and analytics offerings, we are in search of a Data and Analytics Transformation Consultant. This position is responsible for leading various transformation initiatives of the Data & Analytics division through partnering with data and analytics senior leadership across the enterprise. Using thought leadership and critical thinking skills, this position will deliver programs and drive execution of enterprise data and analytics strategies designed to enhance our D&A capabilities through planning, communications, and operational efficiency. A part of the Data & Analytics Transformation Team, this role is key to successful evolution and elevation of the value story of Data & Analytics at HCSC.

Key Responsibilities:

  • Design and develop divisional programs and facilitate delivery of transformation initiatives through defining requirements, building strong partnerships, driving thought leadership and demonstrating excellent change management. Oversee program delivery across the D&A ecosystem and identify roadblocks and propose solutions to break down barriers to execution.
  • Drive accountability for assigned initiatives and create efficiencies as appropriate.
  • Perform assessments, gather and analyze information, formulate and test hypotheses, and develop actionable recommendations.
  • Use data and create metrics/dashboards to identify improvement opportunities.
  • Consult with division leadership on opportunities for operational efficiencies, program enhancement, communication, collaboration. Advise on best practices.
  • Coordinate with relevant stakeholders both inside and outside the division on programs, processes and delivery
  • Track progress of data and analytics strategy components and report on status
  • Build divisional and cross-divisional campaigns to promote programs, socialize the value-add of the Data and Analytics Solutions division and strategically pivot when roadblocks arise.
  • Help establish professional discipline both within division and with collaboration partners

Required Job Qualifications:

  • Bachelors Degree and 2 years work experience, OR technical certification and/or college courses and 4 years relevant work experience, OR 6 years relevant work experience, including 3 years in Information Technology, and 1 years of communications experience.
  • Ability to work independently, to influence others, and to drive work to completion.
  • Takes accountability for execution and deliverable quality.
  • Comfortable with ambiguity and adaptable to constantly changing demands.
  • Time management/prioritization.
  • Ability to clarify complicated issues and simplify technical concepts.
  • Attention to detail.
  • Experience with editing and performing quality control of reports, presentations, and other documents.
  • Ability to build excellent relationships across multiple organizations and teams, and collaborate effectively with others.
  • Ability to create content that is tailored for multiple audiences and expertise in PPT / visual storytelling.
  • Knowledge of delivery models (OWF, Scrum, XP).
  • Familiarity with IT roles and responsibilities and business interactions, and understanding of future technologies and their impact on the IT operating model.

Preferred Job Qualifications:

  • 5+ years of consulting experience in a corporate environment in strategic planning and corporate strategy
  • Background in Strategy & Operations consulting highly desired
  • Proficiency in data reporting and visualization
  • 3 years of experience running projects and organizing teams
  • Experience with presenting business cases and strategy to C-Suite.
  • Three (3) or more years of experience in a client-facing role producing final deliverables such as progress reports and slides, as well as presenting to senior team members.
  • Ability to communicate and influence all levels of employees in a corporate environment
  • Expert content creation skills for tasks such as drafting copy for website, creating slides and status reports
  • Strong project management experience – ability to define needs and then design, fine-tune, and make recommendations for solutions
  • Strong ability to facilitate meetings, develop action plans and delegate responsibilities
  • Proficiency in Microsoft applications, including Word, Excel, PowerPoint

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.