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Moneygram: It Analyst Iii


This is a Contract position in Tioga, TX posted November 1, 2020.

Job SummaryThe IT Analyst III (SalesforceQA) acts as liaison among stakeholders in order to elicit, analyze, communicateand validate Salesforce development for change to business processes andinformation systems.

The incumbent understands business problems andopportunities in the context of the Salesforce requirements.

Primary Responsibilities Coordinates all aspects of Salesforce testing activities and owning the quality of Salesforce projects.

Proactively contributes, offers recommendations, and identifies risks and solutions associated with proposed or existing software applications strategies.

Works with internal and external business users and developers to assist with the implementation of new clients.

Conducts business process analysis/design, needs assessments and cost benefit analysis related to the impact on the business.

Defines business needs, translating those needs into system requirements and clearly defining the scope of the solution.

Identifies and communicates requirement/scope issues and takes lead in driving these to resolution for inclusion in the specifications or stories involving the right parties to resolve problems.

Evaluates and participates in solution alternatives with application development teams while ensuring business solutions meet corporate standards.

Negotiates technical and non-technical solutions that satisfy the business users and conforms to the technical architecture.

Evaluates and makes recommendation to improve organizational effectiveness that may reduce cost.

Gathers, consolidates and refines data to publish executive, operational, and management level reporting and analysis.

Uses data mining techniques to interrogate diverse business systems to locate, relate and filter data to give valuable insight to efficiency and effectiveness of business practices.

Performs other duties as assigned.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education Minimum Required: Degree in Computer Science, Information Technology, or equivalent degree and/or experience Experience 5 years’ experience as an IT analyst, with minimal 3 years of Salesforce testing experiences and knowledge ofSales cloud and Service cloud.

Essential Skills
· Experience withvalidating development and configuration in SFDC platforms
· Experience with SalesforceVF page, Lighting apps
· Understanding of Salescloud and service cloud customizations
· Proficient inunderstanding of Salesforce.Com CRM and its Development life cycle
· Able to act decisivelyand make sound and timely decisions in the face of uncertainty and with limitedinformation.
· Demonstrated ability tobreak down and analyze technical and/or functional problems.
· Strong analytical andproblem solving skills, including the ability to provide solutions to technicaland non-technical problems.
· Demonstrated ability tocreate solutions and ideas that add value; accepts ownership, takes theinitiative and assumes responsibility for self and team.
· Strong presentationskills; ability to appropriately tailor communications to the size and natureof the audience, including business and technical personnel.
· Open to change; able andwilling totake on and learn additional and different responsibilities.
· Demonstrates strongfacilitation, negotiation and conflict resolution skills.

Role specific experience and technologies, preferred.