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Inside Sales Rep


This is a Full-time position in Ottawa, ON posted January 3, 2019.

Essential Duties and Responsibilities: May include some or all of the following. Other duties may be assigned.

  • Maintains records of equipment and attachment inventory on daily;
  • Assist with service prep work for whole goods sales on daily;
  • Assists customers with equipment issues;
  • Supports Territory Managers with customer or equipment issues by providing resolutions;
  • Coordinates with Territory Manager’s the sale of used equipment or accessories under the direction of the Sales Manager;
  • Responsibility for proactively managing the customer relationship and proactively servicing the needs of an assigned customer
  • In collaboration with Marketing develop advertisements for the sale of equipment;
  • Nortrax customer database with respect to call reports, sales forecasts, customer contact information,
  • Ensure all sales tools and market intelligence remain current,
  • Establish attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals
  • Participate in industry association events for your own and company exposure to ensure you are promoting yourself, Nortrax and Deere.
  • Assist in collection of outstanding customer payments and facilitate resolutions/ agreements.
  • Assist in shipping and receiving duties when required.
  • Interprets and implements company policies and develops operating procedures to facilitate store operations;
  • Ensure the store presents a good image to customers and guests. Be aware of brochures levels and appearance of stock;
  • Ensures proper maintenance of the building and grounds regarding appearance, fire and safety protection and report any unsafe issues immediately to management;



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be eager to transition into a Territory Manager position. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Skill, and/or Experience Requirements:

College degree preferred. Heavy equipment sales experience may be substituted or combined with education. Organization and communication skills must be highly developed. Computer skills need to be broad based.

Language Skills

Bilingual French/English is an asset. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, statistics, and geometry.


Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Certificates, Licenses, Registrations

This person must possess a valid driver’s license.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.


Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.





In accordance with the Nortrax Accommodation Policy, reasonable accommodation of any of these qualifications may be considered. 

As part of the job offer, the male gender is used as a gender neutral, including men and women. 

This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D