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Customer Service – Mission Goodwin & Expressway

Gladys Gonzalez-Farmers Insurance Agency

This is a Contract position in Mission, TX posted November 15, 2021.

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.

Salary Range: $9.00 – $12.00 per hour
Benefits

Bonus Opportunities

Weekends Off

Holidays Off

Career Development & Growth

Team Building Activities

Performance Bonuses

Office Snacks & Coffee

Responsibilities

  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Provides on-going support to insurance clients as needed.
  • Provide customers with additional information about new products and services.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Stay up-to-date on industry market trends and best practices
  • Assess and identify the wants and needs of your customer(s) over the phone
  • Uphold the wants and needs of your customers

Requirements

  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Must be highly self-motivated.
  • Professional phone etiquette.