Front Office Receptionist

At Diamonds Direct, we are looking for a RHINO that will fit in to our work environment seamlessly. However, you may be asking yourself…what makes someone a RHINO?

RHINOs are passionate about what they do, never settle for anything less than the absolute BEST, and bring magical energy wherever they work. They take ownership of their work by charging forward, making decisions and having an innate personal drive to not only work hard, but also do it in a creative way.

RHINOs have an impeccable work ethic. The phrase “That’s not my job” does NOT exist for them, and they are excited and happy to be at work every day.

RHINOs also exhibit humility and know that it takes EVERYONE to make the business successful. They know how to admit their mistakes (because how else would you learn) and they leave their ego at the door (it has no place at work).

Do YOU have what it takes to be a Diamonds Direct RHINO??

Summary

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What is the Upside?

• Investment in your career development
• Empowering you to take control of YOUR own career path within Diamonds Direct
• Exposure to all other departments within our organization
• A family-oriented culture unlike any other
• Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?

• Always keeping the customer first and providing a top notch, luxurious experience
• The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
• Well organized and a keen eye for detail
• Ability to multi-task
• Professional demeanor and appearance
• A natural talent for customer service
• Ability to maintain composure in high pressure, fast-paced environment

Responsibilities may include:

• Answer and direct calls of multi-line phone system
• Assist with inventory counts
• Store opening and/or closing procedures
• Type appraisals
• Prepare outgoing mail

Requirements:

• Previous customer service/front desk experience
• Experience in a luxury retail environment preferred
• Excellent oral communication skills
• Proficient computer skills
• Must be able to work Saturdays